Patient Care Technician II, Observation Care, Full-Time, Nights (12hrs)
MemorialCare Health System
Location: Laguna Hills, California
Internal Number: SAD003832
This position requires the full understanding and active participation in fulfilling the mission of Saddleback Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Saddleback Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.
The Patient Care Technician II is an unlicensed caregiver working under the direction of the Registered Nurse. This position is responsible for supporting the Observation Care Unit to maintain smooth, effective communication between healthcare practitioners, departments, patients, and visitors. The Patient Care Technician II is accountable for prompt, timely assistance which contributes to the patient’s progress towards discharge. This role is accountable for patient admission, transfer, discharge flow processes, and for providing the most basic of patient care. Including data collection, personal hygiene, and assistance with activities of daily living.
Essential Functions and Responsibilities of the Job
Demonstrates knowledge of the clinical and information technology systems
Demonstrates the ability to safely and competently perform assigned activities.
Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial and other sensitive material in printed, electronic or verbal form, which may jeopardize the privacy of patients and or employees
Manages and acknowledges patient-family-significant other expectations to create positive experiences
Contributes to an effective, clean and safe working environment
Follows directions and communicates with the registered nurse and other members of the healthcare team in an organized, clear and timely manner
Collects information pertinent to the patient’s status notifies the registered nurse of changes in patient’s condition.
Performs clerical duties related to admission, transfer and discharge.
Demonstrates the ability to safely maintain and competently use equipment in the delivery of patient care
Ability to be at work and be on time
Ability to follow company policies, procedures, standard work and directives
Ability to interact in a positive and constructive manner