Description
Clinical Technician Supervisor - Adult Emergency Room Nights
Requisition 1809178
Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Department/Unit Summary
The Adult Emergency Room is the Level 1 Trauma Center for Middle Tennessee with 88 treatment areas including four trauma bays. We are one of the busiest emergency rooms in the country and see 69,000 patients annually. We have the ability to quickly diagnose through our use of two CT scanners and an x-ray machine for the Adult ER. We are a Comprehensive Stroke Center, Accredited Chest Pain Center, and the Designated Level 1 Burn Center for the region.
JOB SUMMARY: Responsible for operations of an assigned group of staff or shift. Manages, coordinates, and evaluates key activities within the Emergency Services department. Ensures quality standards are met. Administrative duties such payroll. Evaluates and counsels staff.
KEY RESPONSIBILITIES: - Personnel Management
- Interviews applicants and makes hiring recommendations
- Schedules staff to ensure work requirements are accomplished
- Tracks benefit hours and attendance/tardiness issues
- Evaluates staff at 90 day and annual basis, evaluates competencies
- Reviews time and attendance records, addresses attendance, tardiness issues
- Arranges days off/vacation/holiday schedules
- Operations Management
- Works as a team member within ES leadership team
- Writes and maintains accurate area assignment schedules
- Makes frequent rounds in assigned area, corrects deficiencies
- Resolves problems directly in consultation with the manager as they relate to productivity and customer related issues
- Schedules and ensure completion of periodic project tasks
- Transports patients to various areas of the Medical Center by wheelchair van
- Quality Management
- Conducts required number of quality inspections and enters data in to PC
- Provides appropriate feedback to staff regarding inspection scores
- Identifies issues and takes corrective action for resolution
- Initiates corrective measures to correct substandard cleanliness problems
- Customer Service
- Initiates contact with key leaders to ensure service satisfaction
- Resolves key leader concerns with departmental service
- Knows key leaders by name in assigned area
- Participates fully on selected committees and task force
- Supply Management
- Orders/stocks chemicals and supplies
- Maintains appropriate inventory level in assigned work closets
- Ensures minimal waste of products through review and reeducation of staff
- Prepares work order requests for repairs needed in various buildings
